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Students Plans

Need Student Storage & Shipping?

Frequently Asked Questions

Are the boxes and tape really FREE?

Absolutely! We provide high-quality tape, labels and cardboard boxes in three different sizes for FREE. You can order them through our website.

What kind of “Extra Items” can be stored?

You can store everything that can be transported by two people. Each item of this list will be charged the same amount as a box: television, suitcase, your own boxes, backpack, PC and monitor, lamp, fan, small furniture, small musical instruments, fans, ski or snowboard, Air Conditioner. If you need help to protect or wrap those items please contact us in advance. Do you need more space? Contact us for a custom quotation at students@ciaobox.ch

Can we pay with Credit Card?

Yes, we accept all major credit cards issued by MasterCard, Visa, and American Express. You can pay from our website or directly to our driver.

How Are My Items Protected?

Your belongings will be securely kept in our storage and guarded 24 hours. Our units are temperature and humidity-controlled. Keep your furniture, electronics, antiques and other precious items safe from temperature and humidity damage.

Can you wrap and/or store individually my items?

We recommend in this case to use our Custom Quotation  (www.ciaobox.ch/student button “Custom Quotation”) that you will find in our page and specify (under additional information area) to envelop your suitcases and to store them separately. In that case, will take special care of them and we will store separately.

What Is the size of the CiaoBox student boxes?

You can choose whatever sizes you prefer, only pay attention to the different weight limits. If a box or item is overweight, it will be repacked into two boxes. Boxes size available: 

Small (For books and other small items) 50x30x35cm / 19.65x11.80x13.75in / max 30kg / 65lb

Medium (For Kitchen utensils and small items) 60x40x35cm / 23.60x15.70x13.75in / max 25kg / 55lb

Large (Only for clothing, bed linens and towels) 40x35x70cm / 15.70x13.75x13.75in / max 20kg / 44lb

What if I decide to extend Storage?

No problem, you will only be charged the difference between the extended period and what you have already been charged.